Synchronous Health is a telehealth counseling service that has partnered with MNPS to connect you to licensed counselors and therapists who can help build skills including coping with stress, anxiety, depression, relationships, grief, sleep, self-esteem and uncertainties. Synchronous Health also offers in-between session support via our app, Karla.

Our specialists are Triple Crown-certified, licensed counselors and therapists who are empathetic, supportive and have a wide range of experiences and specialties.

Karla is a bot/personal assistant/coach to help assist you with your well-being between therapy sessions and beyond. Karla is personalized to you, and she will encourage, nudge and support you through reminders based on your treatment plan with your specialist.

MNPS believes emotional well-being is of utmost importance, and partnered with Synchronous Health to help provide care that meets you wherever you may be.

You’ll learn new skills to cultivate and adapt healthy behaviors in your life.

Yes, Christian counseling is available. To see which specialists offer this service, check their bio information (appears at end of registration).

Yes, we are HIPAA compliant. No personal details about you are shared with MNPS or anyone.

Specialists are not available telephonically 24/7; however, our app Karla can be accessed 24/7 (though typically any specialist communication done through the app occurs during business hours)

Our nationwide team of specialists are specialized in different support types, including depression, burnout, anxiety, stress, post-traumatic stress disorder (PTSD), abuse, grief, Christian counseling, sleep, relationship conflict, addiction, eating disorders, loneliness, etc.

We do not currently have psychiatrists available.

Yes, you are allowed to pick a specialist that is within your state and network.

We currently only offer virtual telehealth sessions with our participants.

Standard sessions are 45 minutes; however, sessions can vary from 30 minutes to 1 hour.

Yes, we do see minors, ages 10 and up.

This service is available at NO cost to employees and their dependents enrolled in the Certificated Employee Health Plan. It is also available to retirees enrolled in the Certificated Retiree Health Plan.

Click on “Get Started” then “Register Here,” then follow the prompted questions. Once done with the questions, it will take you to a page where you can choose from various specialists. You will then have the option to pick a date and time for an appointment with your preferred specialist.

We use a language line if a specialist who speaks Spanish is not available.